Privacy Policy

Last Modified: January 2026

Thank you for your interest in Export Arena ("we", "our" or "us"). This Privacy Policy explains how information about you is collected, used and disclosed by Export Arena in connection with our website at exportarena.com (the "Site") and our services (collectively with the Site, the "Service").

What This Privacy Policy Covers

This Privacy Policy explains how we use your personal information when you use the Service. We are the data controller of your personal information, meaning we determine and are responsible for how it is processed.

Our Service allows customers to submit and manage data. We process such customer data on behalf of and under the instructions of the relevant customer. If you believe your personal information has been included in customer data, we recommend you read the Privacy Policy of the respective customer.

Information We Collect

Information You Provide

We collect personal information that you submit directly to us, including:

  • Registration information. Name, email address, and account credentials when you register for an account.
  • Payment information. Billing information when you make a purchase. We use Stripe to process payments and do not store credit card information. See Stripe's privacy policy.
  • Communications. Information you provide when you contact us, including your contact information and the contents of your communication.
  • User Content. Files, documents, data or information you upload as part of using the Service.

Information Collected Automatically

We automatically collect usage information when you visit our Site, including:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, links clicked, access times)
  • Location information derived from your IP address

We use cookies and similar technologies to collect this information. You can manage your preferences in the .

How We Use Your Information

We use personal information to:

  • Operate and provide the Service
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Monitor and analyze usage trends
  • Protect the security and integrity of our Service
  • Comply with legal obligations

How We Share Information

We may share your information with:

  • Service providers who help us deliver the Service (subject to confidentiality obligations)
  • Legal authorities when required by law or to protect our rights
  • Business transfers in connection with a merger, acquisition, or sale of assets
  • With your consent or at your direction

We do not sell your personal information.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We implement appropriate technical and organizational measures to protect your information. However, no security system is impenetrable.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to certain processing
  • Data portability

To exercise these rights, contact us at support@exportarena.com.

Cookies

We use cookies to remember your preferences, provide functionality, and analyze usage. You can manage cookie preferences through your browser settings or our .

International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We use appropriate safeguards for international transfers.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our Site or sending you an email.

Contact Us

For questions about this Privacy Policy, contact us at support@exportarena.com.

For European Users

If you are located in the European Economic Area, United Kingdom or Switzerland:

  • We process your data based on contractual necessity, legitimate interests, or your consent
  • You have additional rights under GDPR including the right to lodge a complaint with your local data protection authority
  • International transfers are made pursuant to standard contractual clauses