Carrier Scorecarder is an AI worker that dynamically ranks logistics partners in real-time. It improves on-time delivery by 30%, reduces transportation costs by 20-30%, and provides 9x longer disruption warning windows (53 hours vs.
6-hour industry standard).
What is Carrier Scorecarder?
- Real-Time Performance Truth. Replaces the obsolete Quarter Business Review (QBR) ritual of stale spreadsheets discussing 3-month-old failures. In an era of Red Sea diversions, labor strikes, and rapid capacity fluctuations, this agent assesses carrier reliability with the rigor of financial credit ratings-predicting what will happen based on continuous operational signals.
- Multi-Dimensional Carrier Profiling. Integrates with TMS, ERP, AIS vessel tracking, and terminal operating systems to profile every carrier, forwarder, and broker. Evaluates partners via a "utility function" weighing total landed cost against failure probability, including equipment availability, rollover frequency, and invoice accuracy. Converts EDI 214 status messages into standardized metrics.
- Procurement Intelligence Engine. Provides instant carrier rankings flagging performance dips and congestion risks. Identifies "ghost booking" patterns where carriers accept bookings they cannot fulfill. Enables "Shipper of Choice" status for securing capacity during peak seasons when space is scarce.
Replaces:
- Manual QBR Preparation - Weeks of Excel spreadsheets and pivot tables for quarterly meetings.
- Subjective Carrier Selection - "Gut feeling" decisions replaced by objective performance data.
- Reactive Exception Management - Proactive avoidance of carriers showing distress signals.
- Static Contract Compliance - Automated MQC volume commitment monitoring.
- Invoice Dispute Research - Automated correlation of billed amounts with GPS-verified events.
Ready to see Carrier Scorecarder in action?
Why Carrier Scorecarder?
- Maximize On-Time Delivery (OTIF). AI-driven route and carrier optimization improves on-time delivery rates by 30% over baseline. Filters out carriers with deteriorating metrics before booking, acting as a firewall against supply chain failure.
- Reduce Total Logistics Spend. Calculates "Total Cost to Serve" including demurrage, detention, and expedited replacement risks. Optimized carrier allocation reduces transportation costs by 20% to 30% while reducing blank sailing impacts by 35% through better partner selection.
- Enhance Negotiation Leverage. Generates precise evidence: "You rolled 15% of our cargo in Shanghai last quarter, costing us $50,000." This granular visibility transforms negotiations into fact-based discussions for service guarantees or rate concessions.
- Predictive Disruption Avoidance. Provides 9x longer warning windows (averaging 53 hours vs. industry standard 6 hours). Allows pivoting volume away from at-risk carriers or routes days before competitors react.
How It Works
Workflow Automation
How Carrier Scorecarder integrates with your systems
Pulls delivery data on schedule, uses AI to score carriers on on-time performance and claims history, calculates composite ratings, and updates carrier profiles.
- Multi-Source Data Ingestion. Connects to TMS/ERP via API for shipment logs, booking data, and invoices. Fuses with AIS vessel tracking, port congestion indices, and weather feeds to create a "digital twin" of the carrier network.
- Algorithmic Performance Scoring. Machine learning calculates dynamic scores for OTIF percentage, tender acceptance ratio, invoicing accuracy, and carbon footprint. Applies a "decay function" to weight recent performance over past glory.
- Autonomous Booking Recommendations. Recommends "Best Value" options balancing cost and reliability. Can autonomously tender loads, moving down the ranked list if primary carriers decline.
- Continuous Feedback & Optimization. Records actual vs. promised performance. Immediate score downgrades for detention fees or missed windows. Reinforcement learning refines selection logic with every transaction.
Get Started
Stop letting underperforming carriers erode margins and damage reputation. Deploy the Carrier Scorecarder for radical transparency and data-driven booking decisions.
See how Carrier Scorecarder works for your business
Core Capabilities
Dynamic Carrier Ranking
Continuously updates carrier performance scores using real time tracking data to identify reliable partners immediately.
Predictive Rollover Analysis
Forecasts cargo rollover risks based on historical lane capacity and carrier overbooking patterns to prevent delays.
Automated QBR Generation
Generates detailed quarterly business review decks with actionable performance insights without manual data gathering efforts.
Total Cost Calculation
Calculates true landed cost by factoring in hidden detention fees and delay impacts for accurate comparisons.
Who It's For
High-Volume Retailers
Deploy the worker to prevent stockouts during peak seasons. By ranking carriers based on their ability to hit strict "Must Arrive By Date" (MABD) windows, retailers ensure inventory availability and avoid hefty chargebacks from vendors.
Freight Forwarders
Use the worker to optimize carrier selection for clients. The agent allows forwarders to offer tiered service levels-Economy vs. Premium-backed by real performance data, increasing margin and customer trust.
Automotive Manufacturers
Implement the worker to protect Just-In-Time (JIT) production lines. The agent identifies carriers with the lowest risk of delay for critical component shipments, preventing costly line stoppages due to missing parts.
Value Outcomes
On-Time Delivery Improvement
30% higher OTD
Boost delivery reliability by selecting carriers with proven track records. AI optimization improves on-time delivery rates by **30%**, ensuring customer satisfaction.
Freight Spend Reduction
25% cost savings
Lower transportation costs by avoiding expensive spot market panic bookings. Real-time data optimization cuts overall freight spend by **20% to 30%**.
Administrative Efficiency
40% admin reduction
Eliminate the manual labor of compiling performance reports. Automated data ingestion and scoring reduce administrative time by **40%**, freeing staff for strategy.
Disruption Mitigation
58% detour savings
Avoid costly supply chain interruptions. Early warning systems provide **9x longer lead times** to react to issues, saving 58% in potential detour costs.
Strategic Value for Decision Makers
For the CFO Pitch
**ROI & Cost Control.** Poor carrier performance isn't just an annoyance; it's a financial leak. Carrier Scorecarder plugs this leak by identifying the 'hidden costs' of cheap freight-demurrage, delays, and lost sales. It optimizes our spend to ensure we get the service levels we pay for.
For the COO Pitch
**Operational Resilience.** We cannot manage what we cannot measure. This agent gives us a live pulse on our supply chain health. It transforms us into a 'Shipper of Choice' by enabling data-driven partnerships, ensuring we secure capacity when the market tightens and keeping our operations fluid.
For the Owner Pitch
**Scalability & Reputation.** Our reputation depends on reliable delivery. This AI worker ensures we consistently choose the best partners to represent our brand. It allows us to scale our logistics volume without adding headcount to manage vendors, increasing the enterprise value of our business.
Why Export Arena
Carrier Scorecarder is not a standalone tool - it's part of Export Arena's AI & Automation Department as a Service. Pre-trained on global trade nuances, from HS codes to geopolitical risk, it delivers strategic insights tailored to C-suite decision-making. We provide resilience as a service.
See how Carrier Scorecarder works for your business
